Keep me posted
Rental vehicle condition records

You shouldn't pay for damage you didn't cause.

One sealed record from pickup to return — so disputes resolve on evidence, not investigation.

Pickup record Sealed
Captured
2026-10-13 09:41:07 EDT
Location
43.4516° N, 80.4925° W
Panel
Rear bumper, driver side
Fingerprint
SHA-256 9c1f 4be7 0a3d 82e5 …c71a
Stored
Independent of the rental company

Example record for illustration.

58%
of rental damage claims are not caused by the renter. CarInsuRent 2025 Claims Report, n=1,710

Why photos on your phone aren't enough

Most renters take a few photos. On their own, those photos still leave the rental company room to argue.

Can be changed

The time and place can be edited

The date, time and location saved inside a phone photo can be changed, and nothing locks them in. A rental company can say the photo was taken somewhere else, or later.

Easy to get wrong

Rushed photos miss the damage

A dark lot, a tight spot and a line at the counter produce photos that skip a panel or blur the scratch. Damage that was already there goes unrecorded.

Rarely enough

Photos alone often don't settle it

In one case reported by consumer advocate Elliott Advocacy, a renter's clear return video lost to the rental company's automated scan record. A photo carries weight when its time, place and history can be checked.

About half of renters take photos. Four in ten find damage nobody wrote down.

Survey of 1,000 UK car hire customers by Opinium for iCarhireinsurance.com, 2024.

Pruffe works on all three at the moment of capture. Guided photos cover every panel, and each one is sealed with its time and GPS location the second it is taken.

One record, pickup to return

Today a damage claim often comes down to your word against theirs. Pruffe puts a time-stamped record in your hands before you drive away.

  1. PICKUP

    Capture the car

    A guided walk-around photographs every panel, plus the VIN and the plate, so the record is tied to the exact vehicle.

  2. SEALED

    Locked on the spot

    Each photo gets a time stamp, a GPS location and a unique fingerprint at the moment it is taken. Nothing can be quietly swapped later.

  3. RETURN

    Compare at drop-off

    Repeat the walk-around at return. If a charge appears, you have a sealed before and after to put in front of the people deciding it.

  4. IF A CHARGE COMES

    Send your record

    Pickup and return photos come together in one dispute pack. Send it from your own email to the rental company, your card issuer or your insurer. You choose who gets it.

Kept apart from the rental company

A record is only worth something if the other side cannot edit it. That is why Pruffe is built around independence.

  • Stored independently of the rental company's systems.
  • Your original photos stay available to you.
  • Anyone can recompute a photo's fingerprint without asking Pruffe.
  • Pruffe provides evidence. It does not argue your case for you.

Keep me posted

Pruffe is pre-launch. Leave your email and we will tell you when it is ready.

Questions? Write to peter@pruffe.ai